You already have a social network? Of course, you do. But what about those private family moments? Starting a new business, dealing with a family illness, just sick of seeing your “friends” content. Browse through our FAQs, check out our [fc-link href="http://families-connect.nickelled.com/Navigate-Families-Connect?ngroup=widget" title="Families Connect guided tours" target="_blank" text="guided tours"], and [fc-link href="http://familiesconnect.us10.list-manage.com/subscribe?u=ea5338e684a037c87b0a1f43c&id=dd594910c6" target="_blank" title="Contact Us" text="contact us"] with Families Connect support questions.
You can easily create an account in the Families Connect application, by CLICKING HERE or by clicking the sign up button at the top of this page. Then, enter your email address and a secure password. The email address that you use when creating your account will be your username. Your password needs to be at least eight characters long and contain one number.
You cannot merge families from accounts set up with different email addresses so make sure you use your preferred email address when setting up your Families Connect account.
Your profile includes you Families Connect settings and personal information. To set up and edit your personal profile click on the blank avatar
Then click the EDIT button. You can upload an image for your avatar, set your name and location and fill out your bio.
Be sure to select the notification settings that align with how frequently you want to be alerted by the Families Connect app. You can't turn off notifications entirely, but you can adjust what you're notified about and how often you're notified. Update your notification preferences by checking or unchecking the actions you preferred to be notified about within your user profile. Update your notifications on your profile page. Don’t forget to save your changes. If you need to edit any of this information, you can return to this page and your notifications setting by clicking on your avatar > then the EDIT button. CLICK HERE to see a guided tour on how to manage your profile.
Now that you have an account, the next thing you should do is create a family. Once you have signed up, you will be asked to "Create a Family." Choose any description you want for your family. You can create more than one family within your Families Connect account. You can change the name of your family at any time.
If you are ready to add content to a particular family, then click the ADD (+) button in the top right corner of your dashboard. You’ll be shown the create content menu where you can decide the content type you would like to create.
A Memory is a collection of pictures, stories, videos and recipes all related to a single event. Name your memory with a title, location and date. Choose a photo file to represent this memory on your family page. Once you’ve uploaded your photo and filled in the details for your memory, hit the SUBMIT button and you will have successfully created your first memory.
The side navigation of the application is how you can view all or some of your content.
Select a family from the drop-down menu at the top of the page, then click the (+) button in the top right corner of your dashboard. You will return to the create content menu. From this menu select the ADD PHOTOS. Name your photo with a title, location, and date (dates are optional). Once you’ve uploaded your photo and filled in the details for this photo select the memory with which you want this photo associated from the drop-down, then click the submit button.
Selecting a memory is optional; if you don't select a memory; the photo will be included on your family page and in the photo section of your Families Connect account. You will have successfully added a photo. You can continue to add more photos by selecting the Add button (+)
You can attach videos from your YouTube account or by uploading them directly to the application. CLICK HERE to see guided instructions to adding a video. Don’t have a YouTube account? CLICK HERE to get instructions.
Select the family you would like to upload the video into from your families list. Then click the ADD (+) button in the top right corner of your dashboard. Click on the ADD VIDEOS tab. Name your video with a title, location and date (optional). Cut/Copy/Paste the Share URL of your YouTube Video into the YouTube URL field.
You have the option of selecting a different photo to represent this video on your memory page. Follow this link for more information regarding privacy settings for your video.
Once you’ve added the YouTube URL of your video, filled in the details for this video milestone, select the memory you want this story associated with from the drop-down (optional), then click the POST YOUR VIDEO button. You will have successfully added a video to your memory. You can continue to add more videos by selecting the ADD (+) button.
You can attach videos your YouTube account or by uploading them directly to the application. CLICK HERE to see guided instructions for adding a video. Select the family you would like to upload the video into from your families list. Then click the ADD (+) button in the top right corner of your dashboard. Click on the ADD VIDEOS tab.
Name your video with a title, location, and date (optional). Select the Memory with which you want to associate with this video (optional). Click Choose and then select the video file you want to upload. The file type must be .mp4 or .mov less than 100MB and at least 3 seconds in duration. Then click POST MY VIDEO. You will have successfully added a video. You can continue to add more videos by selecting the Add (+) button.
Keep track of your family anecdotes and tales using Families Connect Stories. Stories are essentially blog posts, articles, or content areas where you can share the details of a particular memory.
Select the family where you would like to share your story. Click the ADD (+) button in the top right corner of your dashboard. From the next page select the TELL STORIES tab. Name your story with a title, location and date (optional). Choose the memory with which you want this story associated with the drop-down; this is optional. You can always edit your memory or assign a memory to your story later. Then, select a photo to represent your story on your memory timeline.
When you are ready, click the POST YOUR STORY button. You will have successfully posted your story. Access your story in the story section of your Families Connect account.
You can edit or delete any content you’ve created. On memories, stories and recipes, just click on the EDIT, DELETE, or EDIT (...) buttons that appear at the top of each post’s page. To edit Photos and Videos, click on the EDIT (...) button that appears in the top right corner of the post’s window. This click will take you to the photo or video detail page. You can delete the photo by clicking on the DELETE button at the top of the page or CHOOSE to upload a new photo file. You must be the owner of the memory, photo, video, recipe or story to delete it.
Keep in mind that once a photo is deleted, you won't be able to get it back. You can only delete content that you've uploaded. If you want someone else's content removed from Families Connect, ask the person who posted it to take it down or notify inappropriate content to us using the Families Connect Support form available by CLICKING HERE.
To edit a comment hover over the comment you want to address and click DELETE or EDIT. Then confirm the change by selecting DELETE or MODIFY MY COMMENT.
The CONNECTIONS page is the page you will use to add new families, delete families and switch between different family dashboards. You can switch between families by clicking MY FAMILIES at the top of the page. Every user's connections page will include the families they have created and the families they have been invited to join. Add a new family to your CONNECTIONS page by scrolling to the bottom of the page and clicking on the ADD ANOTHER FAMILY button.
Now that you’ve got some content in place, the next thing you need to do is invite friends and family to be members of your family album. Click on the CONNECTIONS link in the side navigation of the application. On your CONNECTIONS page, you can invite your friends and family members to view your content within the security and privacy of Families Connect. CLICK HERE for a guided tour to manage your connections.
Once your friends and family have accepted your invitation, they’ll be able to view your content and create a family album of their own. Your family and friends will be able to add content to your album and make comments on the content you and other families members add to the family page. Your friends and family will also be able to invite you to be a connection to any albums they create. Make sure your family and friends have the email address you registered with Families Connect.
If you receive an invitation through a different email address you have not registered with Families Connect you will need to contact the host who invited you and ask them to invite you at the email address with which you registered your Families Account.
You cannot combine logins. If you have created duplicate accounts, you can contact Families Connect Support by CLICKING HERE to have one or all of your Families Connect Accounts deleted.
At the bottom of your CONNECTIONS page, you can click on the “Create Family” and create another family album. For each family that you create you will need to add content and connections. These multiple families feature an excellent opportunity to have albums for your immediate family, your sorority sisters or any group with whom you want to stay in contact. To change the family album you’re viewing, click on the family name or family icon at the top of the page. A drop-down of your families will appear. CLICK HERE for a guided tour of your connections page.
If you did not create the family, but you were invited to it, then you cannot edit the family members. You can, however, contribute content to that family album. You can remove yourself from any family you've been invited to by clicking on the REMOVE YOURSELF button. After you have removed yourself from a family you were invited to you will no longer see that family on your CONNECTIONS page.
Afer removing yourself, if you would like to be added back to that family you will need to have the person who created the family reinvite you back into the family. CLICK HERE to see a guided tour of your connections page.
If you received an email from Families Connect alerting you that someone has added you as a connection to their family album you can accept their invitation to see their photos, videos, stories, memories and recipes. After clicking on the “Accept Invitation” link in the email, you’ll need to set up and confirm a password. Your email will act as your username. This step activates your Families Connect account and takes you to the homepage for the family album you’ve been invited to join. Scroll through their content or use the side navigation to filter their content by topic. CLICK HERE to get started with a guided tour.
Share photos you post on Families Connect to Facebook easily while maintaining your family page privacy. For privacy reasons, only the author of the Families Connect photo can share it on Facebook. If you are not the author of the photo, the option to share it on Facebook will not appear. CLICK HERE to see a guided tour to sharing photos on Facebook.
If you need to delete your account, please let us know through the Families Connect Support form by CLICKING HERE.
Change from a free to a monthly or annual subscription plan by clicking the UPGRADE PLAN button in the left-hand column on a desktop device. Follow the prompts to upgrade your experience.
Cancel your subscription by clicking on the SETTING button in the left-hand navigation on a desktop device. CLICK the cancel button. You will receive a notification that your subscription has been canceled as you're redirected to your dashboard. Reactivate your account at any time by clicking on the UPGRADE plan button.